Showing posts with label Quality. Show all posts
Showing posts with label Quality. Show all posts

Monday, December 5, 2011

OF SMART CITIES


Smart cities – easier said than done

CITIES have always been engines of growth and development. However, this has only been widely recognised in the last two decades or so. It may be useful to recall that in the 1970s and 1980s, Marxist scholars saw cities as "theatres of accumulation" where capitalists exploited workers.
Many countries have taken steps to make their cities attractive not only to the local residents, but also foreign investors and workers. In the last 10 years or so, the emphasis has been on making cities attractive to what is popularly known as the "creative class", such as computer geeks, artists, engineers and other professionals (See Who's Your City? by Richard Florida).
The World Bank has just released the Malaysian country paper on development. Besides providing the recent economic developments and economic outlook, it also proposes that Malaysia develops smart cities to spearhead economic growth.
About half of the 96 page report is devoted to smart cities and what can be done to realise them (The World Bank: Malaysia Economic Monitor – Smart Cities, November 2011).
According to the authors of the report, smart cities are innovative, sustainable and resilient. The report provides recommendations on what can and must be done to develop smart cities.
For example, according to the report, the cities should have world class universities and the ability to attract and retain skilled workers, thus creating hubs of innovation. In order to go green, the authors point to the need to reduce greenhouse gas emissions.
Among other things, this requires a more compact urban form. It also requires reduction in the generation of solid wastes and an efficient solid waste management. For the development of resilient cities, the report recommends that the cities must take steps to prevent the occurrence of natural disasters and have a system to mitigate social and economic consequences if these do happen.
Making suggestions that Malaysia develop smart cities as the engines of growth is the easy part. The real challenge is turning the towns and cities into smart cities.
For example, in the issue of producing and retaining creative people, Malaysian universities are not doing well in international rankings. Worse, many well educated young Malaysians are flocking to cities in Europe, United States and Australia. Even Chinese cities have attracted Malaysia's accountants and engineers.
On the other hand, Malaysian cities are attracting comparatively less educated youths from Asia and possibly Africa.
The call to develop compact cities is likely to be ignored unless political leaders, planners and even non-governmental organisation leaders undergo a mind-set change.
Urban planning and development control have allowed and even facilitated urban sprawl. Recently, there have been talks about developing urban conglomerations as engines of growth. In the central region, there is Greater Kuala Lumpur which will encompass ten municipalities. Then there is Greater Penang.
On the issue of green cities, national and municipal leaders and planners have been talking about the development of sustainable cities since 1992, when Malaysia was a signatory to the Rio Declaration on Development and Environment at the United Nations Conference on Development and Environment in Rio de Janeiro, more popularly known as the Earth Summit. Yet, little has been done.
On the contrary, the use of private vehicles has been given priority. Many in authority still believe that the only way to solve urban transport problems is to build more highways.
Furthermore, as of March this year, apart from Selangor, Perak and Penang, solid waste management and public cleansing in Peninsular Malaysia have been the responsibility of the federal government.
But as noted by the authors of The World Bank report, "the federalisation of solid waste management in peninsular Malaysia is innovative and groundbreaking, but hitherto no country in the world has successfully centralised these essentially local functions".
Is this United Nations-speak for disagreeing with the system adopted by Malaysia?
The greatest challenge to the development of smart cities is what the authors of the report refer to as "smart governance". This depends heavily on the performance of the local authorities and their relationships with the state and federal government.
If they could not even keep the towns and cities clean or cannot enforce the parking laws and development control regulations effectively, what chance is there for them to succeed in developing smart cities?
Datuk Dr Goh Ban Lee is a senior research fellow in Penang Institute and is interested in urban governance, housing and urban planning. Comments: letters@thesundaily.com

Thursday, November 3, 2011

Thinking Out of the Box - the hallmark of success


Thursday November 3, 2011
SOBA winners say thinking out of the box is one of the hallmarks of success
By DALJIT DHESI, EUGENE MAHALINGAM and EDY SARIF
starbiz@thestar.com.my

PETALING JAYA: Perseverance, hard work and thinking out of the box are some of the hallmarks of success, said top winners of the coveted The Star Outstanding Business Awards 2011 (SOBA 2011).

“Our company's motto is to think differently from our competitors and persevere during tough times. Besides being different, we do not give up easily and always strive to do better. We also adopt some of the best practices in the industry and provide attractive benefits to our employees,” said Vista Laser Eye Center Sdn Bhd CEO Lim Boon Siong.

A total of 27 awards in 11 categories were presented at the SOBA 2011 ceremony held at the Royale Chulan Kuala Lumpur on Tuesday. Eight were platinum awards, 10 gold and nine silver. There were a total of 115 entries from 83 companies this year.

Vista Laser, which offers eye correction procedures, clinched the premier Business of the Year Platinum Award. It also won a platinum for Best Employer. Last year, the company won the gold award in the Best Employer category.

PKT Logistics wins three awards: (from left) P’ng Tean Hau, group chief operating officer with Best Employer Silver Award; Datuk Michael B.Y. Tio, group chief executive and MD with the Entrepreneur of the Year Gold Award; Datuk Jalilah Baba, group chairman; Augustine Lee, group chief financial officer with Business of the Year Silver Award.

A first time winner, City-Link Express (M) Sdn Bhd founder and CEO David Tan expressed his happiness and hoped to try much harder next year. The company clinched a platinum for the Outstanding Malaysian Brand category.

“Our strength lies in the people who are working for us and a strong brand name that is backed by more than 32 years of experience in the business,” he said.

Expressing his disbelief, Hextar Chemicals Sdn Bhd chairman Datuk Ong Soon Ho, whose company was the only gold winner in the Global Market category, said his company did not win last year.

“Maybe we were in the wrong category last year but this time around, we are in the right category as our business is very strong in the export market,” Ong noted.

Celebrating the platinum winners: (from left) Nehemiah managing director Dr Nehemiah Lee Chee Hai, Westports director Datuk Rahim Bakar, Thumbprints Utd managing director Tam Wah Fiong, Hextar chairman Datuk Ong Soon Ho, BMW Group Malaysia managing director Geoffrey Briscoe, EXIM Bank managing director/CEO Adissadikin Ali, Transport Minister Datuk Seri Kong Cho Ha, Vista Laser CEO Lim Boon Siong, KK Supermart chairman Datuk Dr Douglas KK Chai, City-Link Express founder and CEO David Tan, and Star Publications group MD and CEO Ho Kay Tat at the SOBA 2011 on Tuesday.

The platinum awards for Environment and Rising Star categories were won by Thumbprints Utd Sdn Bhd and KK Supermart & Superstore Sdn Bhd respectively, while Westports Malaysia Sdn Bhd clinched platinum awards for the Technology/ICT and Community categories.

Thumbprints Utd managing director Tam Wah Fiong said it was making the environment a priority in its business practices, adding that it had plans to expand into other countries, especially India and Indochina.

KK Supermart & Superstore Sdn Bhd chairman Datuk Dr Douglas KK Chai said: “Winning this award carries a lot of weight. In terms of expansion, the sky is the limit in terms of how far we want to go,” adding that the company aimed to expand locally and overseas.

For the Entrepreneur of the Year category, Nehemiah Reinforced Soil Sdn Bhd won the platinum. Its managing director Dr Nehemiah Lee Chee Hai said: “I am humbled and honoured with this win. I will like to thank my management team as this proves that our hard work has paid off. It's because of them that I have won this award.


“Currently, we have set up businesses in India, Bangladesh and Singapore. We have just ventured into Indonesia and hope to take our business to Australia next year,” he added.

SOBA 2011, which is into its second year, is organised by The Star with Exim Bank as presenter and BMW Malaysia as gold sponsor. It is supported by Bursa Malaysia and audited by BDO.

The Royale Chulan Kuala Lumpur is the official hotel partner and Bernama TV the official TV news partner. Shang Hai is the official business magazine while 988FM is the official radio station.